📞 AI tools to answer the phone
AI receptionists and answering tools for HVAC, plumbing, electrical and roofing shops: who answers when you can't, what it costs, and whether it books straight into your software. Since Oct 1, 2026, Google Local Services Ads can bill some missed calls, so this matters more than it used to.
Google LSA now bills some missed calls. A missed call during your business hours counts as a lead if the caller stays on more than 20 seconds, and voicemail counts. How the charge works and what to check →
Compare at a glance
| Tool | ServiceTitan | Jobber | Housecall Pro | Price | Shop size |
|---|---|---|---|---|---|
| Reception by ElevenLabs | No native listing | No native listing | No native listing | $29/mo (75 phone min), $79/mo (275), $199/mo (1,000); overage… | Solo to 2–10 trucks |
| Jobber Receptionist | No | Native | No | $29/mo add-on for 30 conversations, then $0.79 each; included on the… | Solo to 15 users (Jobber's range) |
| Broccoli AI Voice Studio | Native | Unknown | Unknown | Not published (demo only). Third-party estimates exist; unverified… | 10+ trucks / call-center shops |
| CentralComs | Unknown | Unknown | Unknown | Not published | 2–10+ trucks (their stated target is growing tech teams) |
| Invoca for Home Services | Native | Not mentioned | Not mentioned | Not published | Multi-location / large |
| Hatch | Native | Listed as partner integration | Not listed on integrations page | Not published (platform fee + usage, per location, annual agreement) | 2–10+ trucks, lead-buying shops |
Prices as published on each vendor's page, checked Oct 17, 2026. Click a tool for sources and details.
The tools
Reception by ElevenLabsCheap 24/7 answering and booking for a solo or small shop. Tags messages emergency/urgent/normal, transfers calls by…
ServiceTitan: No native listingJobber: No native listingHousecall Pro: No native listing
Price: $29/mo (75 phone min), $79/mo (275), $199/mo (1,000); overage $0.30–$0.45/min…Jobber ReceptionistAnswers calls and texts, books visits, creates requests inside Jobber. The simplest option if you already run Jobber.ServiceTitan: NoJobber: NativeHousecall Pro: No
Price: $29/mo add-on for 30 conversations, then $0.79 each; included on the Plus planBroccoli AI Voice StudioAI CSR that books onto the ServiceTitan dispatch board and follows capacity planning. The new Voice Studio lets the…ServiceTitan: NativeJobber: UnknownHousecall Pro: Unknown
Price: Not published (demo only). Third-party estimates exist; unverified, so we're…CentralComsAI receptionist and after-hours answering, plus follow-up on open estimates, past-customer reactivation, and post-job…ServiceTitan: UnknownJobber: UnknownHousecall Pro: Unknown
Price: Not publishedInvoca for Home ServicesAI voice and text agents that answer phone and digital leads, book/reschedule/cancel in ServiceTitan, and tune Google…ServiceTitan: NativeJobber: Not mentionedHousecall Pro: Not mentioned
Price: Not publishedHatchAI CSR for calls, texts, and email lead follow-up. Hatch joined Yelp in 2026.ServiceTitan: NativeJobber: Listed as partner integrationHousecall Pro: Not listed on integrations page
Price: Not published (platform fee + usage, per location, annual agreement)Get answer the phone tools in your inbox every Monday
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